Increasing pay is not enough for organizations today to staff in this labor crisis; some other responsive actions include reducing operating hours, turning customers away, temporarily closing down, and ultimately hiring externally (55%) to fill in the hiring gap – SHRM survey

Organizations Hiring External Workers During the Labor Crisis

This recent COVID-19 labor shortage survey found that 9 out of 10 organizations are currently facing difficulty in staffing, with nearly 60% citing a skill shortage for the required roles. The most difficult to staff are entry-level and managerial positions; among these the highest numbers in order of industry are:

  • Manufacturing – 93%

  • Hospitality, Food, Leisure – 93%

  • Transport, Warehousing – 87%

  • All industries overall – 79%

Premier BPO offers an outsourced staffing solution across multiple industries to ensure continuation of operations.
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