BPO Industry News, Views & Updates

8

Oct 24

From Silver to Stellar: Premier BPO’s Customer Service Team Wins Coveted Stevie Award

Clarksville, TN – October 10, 2024 — Premier BPO, a leading provider of tailored knowledge process outsourcing solutions, is thrilled to announce that its customer service team has been recognized with a Silver Stevie® Award in the prestigious Customer Service Team...

30

Sep 24

Premier BPO Bolsters Sales Leadership with Tech-Savvy Veteran Paul Smith

Clarksville, TN – October 1, 2024—Premier BPO, a leading provider of tailored knowledge process outsourcing solutions, proudly announces the appointment of Paul Smith as its new Head of Sales. With over 35 years of experience in technology and business process...

13

Feb 24

Premier BPO Extends Multilingual Capabilities and Right-Shoring Solutions Via Canadian Operations

News in English News in French Knowledge Process Outsourcing Provider Enhances Co-Sourcing Solutions for Healthcare, Pharma, Beauty, Food, and CPG Clients Clarksville, TN – February 13, 2024: Premier BPO, a rapidly growing industry leader in Knowledge Process Outsourcing (KPO) services,...

23

Jan 24

Premier BPO Expands Into U.S. And Canadian On-Shore Outsourcing

Knowledge Process Outsourcing Provider Ramps up Healthcare, Pharma, Beauty, Food, and CPG Expertise with Additional Right-Shoring Capabilities Clarksville, TN – January 23, 2024 – Premier BPO a rapidly growing industry leader in Knowledge Process Outsourcing (KPO) services, announced a significant...

19

Sep 23

Premier BPO Receives Two Prestigious Awards At SOCAP Impact Awards Gala

Outsourcing firm Receives Recognition from the Society of Consumer Affairs Professionals Tampa, Florida, September 19th, 2023 – Premier BPO, a U.S.-based outsourcing and co-sourcing provider, is thrilled to announce its recognition at the Society of Consumer Affairs Professionals (SOCAP) Impact...

7

Sep 23

Stevie Award for Customer Service Team Recognizes AMP Smart and Premier BPO

Rome, Italy, September 07th, 2023 - Premier BPO, a US-based services and co-sourcing provider, announced it has been recognized for Customer Service in the 20th Annual Stevie’s. The coveted Stevie Award, in the Customer Service Team of the Year category,...

9

Aug 23

Premier BPO Welcomes New Business Development Director

US Outsourcing Company Adds Industry Veteran with 40 Years Experience New York, NY: August 9, 2023 – Premier BPO, a leading provider of co-sourcing solutions with clients across 18 geographies, announced the appointment of the new U.S. Business Development Director...

10

May 23

Outsourcing Panel of Experts Discuss Offshoring at SOCAP Symposium

Dave Shapiro Shares Insights as Brands ExploreTopic of Offshoring Columbus, Ohio: May 10th , 2023 – Premier BPO, a business process co-sourcing company specializing in first-time offshore programs attended the SOCAP International Spring Symposium; a platform for customer care and...

28

Apr 23

Outsourcing Veteran Shares Insights in Las Vegas Convention of Professionals

Premier BPO Highlights Co-Sourcing Value at Call & Contact Center Expo Las Vegas, Nevada: April 28th , 2023 - Premier BPO, US-based services and co-sourcing provider, presented at the Call and Contact Center Expo 23. The expo provided an opportunity...

1

Mar 23

Premier BPO ranks among Top Global Outsourcing Companies

Premier BPO Earns a Spot in Outsource Accelerator’s Global Outsourcing Firms Index Clarksville, Tennessee, March 1st, 2023 - Premier BPO, a U.S based outsourcing firm with over two decades of experience, has recently been recognized as a leading player in...