1.0 Purpose

This Policy details Premier BPO’s commitment to protecting the privacy of individuals who visit our Website, or who register to use the products and services which we market.

2.0 Scope

This Policy applies to all website on the world wide web published and administered by Premier BPO LLC to market its services.
This Policy does not apply to third party website. Our Website may contain links to other websites. The information practices and the content of such other website are governed by the privacy statements of such other website. We encourage you to review the privacy statements of any such other website to understand their information practices.

3.0 Information That You Provide to Us

We ask for and may collect personal information from you when you submit web forms on our Website or as you use interactive features of the Website, including communicating with us.

4.0 Information That We Collect from You on our Website

Cookies and Other Tracking Technologies:
Premier BPO and its authorized partners may use cookies and other information gathering technologies for a variety of purposes. These technologies may collect personal information, information about devices and networks utilized by the website visitor to access the Website, and other information regarding your interactions with our Website.

Web beacons, tags and scripts may be used on our Website or in email or other electronic communications we send to you. These assist us in delivering cookies, counting visits to our Website, understanding usage and campaign effectiveness and determining whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our third-party service providers on an individual and aggregated basis.

We use Local Storage Objects (“LSOs”) such as HTML5 to store content information and preferences. Various browsers may offer their own management tools for removing HTML5 LSOs. Third parties with whom we partner to provide certain features on our Website or to display advertising based upon your web browsing activity use LSOs such as HTML5 and Flash to collect and store information.


As is true with most website and services delivered over the Internet, we gather certain information and store it in log files when you interact with our Website and Services.

This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information.

Occasionally, we may connect personal information to information gathered in our log files as necessary to improve our Website and Services. In such a case, we would treat the combined information in accordance with this Policy.


We collect analytics information when you use the Website to help us improve them, including through the use of cookies. We may also share anonymous data about your actions on our Website with third-party service providers of analytics services.

5.0 Information Collected From Other Sources

Social Media Widgets:

The Website include social media features, such as the Facebook Like button, and widgets, such as the Share This button or interactive mini-programs that run on our Website.

These features may collect your Internet protocol address, which page you are visiting on the Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Website. Your interactions with these features are governed by the privacy statement of the companies that provide them.

6.0 Information from Third Party Services:

We may also obtain other information, including personal information, from third parties and combine that with information we collect through our Website. For example, we may have access to certain information from a third-party social media or authentication service if you log into our Services through such a service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third-party social media or authentication service is in accordance with the authorization procedures determined by that service. If you authorize us to connect with a third-party service, we will access and store your name, email address(es), current city, profile picture URL, and other personal information that the third-party service makes available to us, and use and disclose it in accordance with this Policy. You should check your privacy settings on these third-party services to understand and change the information sent to us through these services. For example, you can log in to the Services using single sign-in services such as Facebook Connect or an Open ID provider.

These single sign-on services will authenticate your identity, provide you with the option to share certain personal information (such as your name and email address) with us, and pre-populate our sign-up form. Services like Facebook Connect give you the option to post information about your activities in the Services to your profile page to share with others within your network.

7.0 How We Use Information That We Collect

We may use the information we collect about you (including personal information, to the extent applicable) for a variety of purposes, including to:

(a) provide, operate, maintain, improve, and promote the Website and our services;

(b) enable you to access and use the Website and our services;

(c) process and complete transactions and send you related information

(d) send transactional messages, including responses to your comments, questions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, and support and administrative messages;

(e) send promotional communications, such as providing you with information about products and services, features, surveys, newsletters, offers, promotions, contests, and events; and provide other news or information about us and our partners (you can opt-out of receiving marketing communications from us by contacting us at dataprotectionofficer@staging.premierbpo.com or following the unsubscribe instructions included in our marketing communications);

(f) monitor and analyze trends, usage, and activities in connection with the Website and services and for marketing or advertising purposes;

(h) investigate and prevent fraudulent transactions, unauthorized access to the Website and the services, and other illegal activities;

(i) personalize the Website and services, including by providing features or advertisements that match your interests and preferences; and

(j) for other purposes for which we obtain your consent.

8.0 Sharing of Information Collected

Third-Party Service Providers:

We share information, including personal information, with our third-party service providers that we use to provide hosting for and maintenance of our Website, application development, backup, storage, payment processing, analytics and other services for us. These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

9.0 Compliance with Laws and Law Enforcement Requests; Protection of Our Rights

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Service Agreement, or as otherwise required by law.

10.0 Testimonials

From time to time, we may post testimonials on the Website that may contain personal information. We obtain Your consent to post Your name along with Your testimonial. If you wish to update or delete your testimonial, you can contact us at dataprotectionofficer@staging.premierbpo.com.

11.0 Community Forums

The Website may offer publicly accessible blogs, community forums, comments sections, discussion forums, or other interactive features (“Interactive Areas”). You should be aware that any information that you post in an Interactive Area might be read, collected, and used by others who access it. To request removal of your personal information from an Interactive Area, contact us at dataprotectionofficer@staging.premierbpo.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

12.0 Data Retention

We retain the personal information we collect where we have an ongoing legitimate business need to do so (for example, to provide you with our Services, to enable your participation in an event, and to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

13.0 How to Exercise Your Data Protection Rights

You have certain choices available to you when it comes to your personal information. Below is a summary of those choices, how to exercise them and any limitations:

Correcting, updating and removing your information:

If you wish to exercise Your data protection rights in respect of personal information stored or processed by us (including to seek access to, or to correct, amend, delete, or restrict processing of such personal information) you should email us at dataprotectionofficer@staging.premierbpo.com and let us know how you wish to modify or deactivate your account or personal information. We will respond to your request within thirty (30) days.

Request that we stop using your information:

You may request that your personal information no longer be accessed, stored, used and otherwise processed where you believe that we do not have the appropriate rights to do so. For example, if you believe that an account was created for you without your permission or you are no longer an active user, you can request that we delete your account as provided in this Policy. Where you gave us consent to use your personal information for a limited purpose, you can contact us to withdraw that consent. You can also opt-out of our use of your personal information for marketing purposes by contacting us, as provided below. When you make such requests, we may need time to facilitate your request.

Opt-out of communications:

We offer those who provide personal contact information a means to choose how we use the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of our marketing emails or you may send a request to dataprotectionofficer@staging.premierbpo.com

You may opt-out of receiving promotional communications from us by using this unsubscribe link within each email. Even after you opt-out from receiving promotional messages from us, if you are an Agent, then you will continue to receive transactional messages from us regarding our services. You can opt out of some notification messages in your account settings.

14.0 Children’s Personal Information

We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Website or services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the Website or Services without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us through the Website or Services, please contact us at dataprotectionofficer@staging.premierbpo.com, and we will use commercially reasonable efforts to delete that information.

15.0 Business Transactions

We may assign or transfer this Policy, as well as your account and related information and data, including any personal information, to any person or entity that acquires all or substantially all of our business, stock or assets, or with whom we merge. If we do, we will inform them of the requirement to handle your personal information in accordance with this Policy.

16.0 Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.