The hospitality industry was among the first and worst-hit sectors, completely locked down during the pandemic. With restrictions easing and domestic/international travel increasing day by day, airlines are expecting a soar in travel demands. For which they lack the necessary staff to mitigate delays.

Doubling Pay to Keep Staff?

To remedy the situation, they are willing to give employees double their pay to take on extra shifts. One such example is Alaska Airlines – Linked In.

Instead of adding more cost to basic functions, any airline has the option to outsource their services for better quality and cost control; especially when short on numbers.

Customer Service specialists are vital to any airline’s services, especially for unhindered operations.

Outsourced Hospitality Industry Contact Center Services have emerged as a popular solution for timely Customer Service; particularly when social distancing measures were strict.

Premier BPO can provide the necessary Customer Service staff during your peak season without having to pay double. Read more about Hospitality Contact Center Services and how we can help at our blog.